Refunds policy

All digital products and services offered by Ms. Cozy — including readings, profile analyses, downloads, and custom creations — are non-refundable.

Whether free or paid, each offering is handcrafted with care, time, and intention. Because of the digital and personalized nature of these services, we do not offer refunds, exchanges, or cancellations once an order has been submitted.

Have questions before claiming or ordering?

Feel free to reach out at support@mscozygaming.com — I’m always happy to help before the magic begins.